Questions teams ask before they publish

Use the platform's official OAuth flow. Creagency never sees or stores your passwords, and you can revoke access anytime from the platform settings.

No. Connections happen through OAuth, so Creagency never receives your social media password.

Creagency currently supports X, Threads, LinkedIn, Facebook, Instagram, TikTok, and YouTube. The platform list grows as new integrations ship.

Yes. You can write once and distribute the same post across multiple platforms in a single scheduling flow.

A post can target one selected account, page, or profile per platform. If you want the same content on another account for that platform, duplicate the post and switch the target account.

You can schedule posts as far ahead as your campaign needs. Use the calendar to plan ahead, then publish automatically at the chosen date and time.

Yes. Use caption templates or edit the copy per platform so each channel gets the right tone, length, and formatting.

Yes. Creagency is built for video-first workflows, with support for Reels, TikToks, Shorts, custom thumbnails, and desktop uploads.

Workspaces keep clients and brands isolated. Invite teammates with role-based permissions so each team sees only what they need.

API-level enforcement blocks extra usage and surfaces upgrade prompts. You will receive in-app notifications at 80% and 100% of any limit, with clear guidance on how to upgrade.

Yes. API access is included on Starter, Growth, Scale, and Enterprise plans. Higher tiers increase API key limits and request limits, but API access itself is available on every plan.

Enterprise supports custom contracts, invoicing, and procurement workflows. ACH and wire transfer payment methods can be arranged for Enterprise customers.

Open the billing panel or customer portal to update your card, manage subscription details, and download invoices.

Self-serve plans start with a 7-day paid trial, not a free plan. A valid payment method is required to begin, and trial usage includes 5 AI captions per day plus 3 AI visuals total. Your selected plan renews automatically after the trial unless you cancel first.

Yes. You can cancel or change plans at any time from the billing panel or Stripe customer portal, or by contacting support. If you cancel during the trial period, you will not be charged. Otherwise, access continues until the current billing period ends. Refunds are generally not provided unless required by law.

Refresh the connection, verify the platform permissions, and try again. If the issue persists, contact [email protected] and include the workspace and platform involved.